Recruitment
Clients
You can contact one of Jigsaw’s consultants by phone on 1300 943 438 and discuss about the role that needs to be filled, or if daytime hours are not suitable, you can leave your details and a consultant will phone back at a time suitable for you.
Yes, Jigsaw meets with every suitable applicant prior to being put forward to a client for interview.
Jigsaw thoroughly interviews all prospective candidates before they are put forward for interview by our clients. If the client is then happy with that candidate, Jigsaw then conduct reference checks with at least two of the candidate’s previous employers. Jigsaw recommends that all new employees are put on a three month probation period. If things do not work out as planned in this period for either party, Jigsaw offers a replacement guarantee (free of charge) within that period.
Jobseekers
No, Jigsaw does not charge any fee for meeting with their consultants or successfully placing you in a new position.
No, Jigsaw removes private details off a Jobseekers’ résumé prior to forwarding to clients for consideration. Once an interview is secured, Jigsaw’s consultants will contact the Jobseeker to confirm the interview opportunity.
Training
A Registered Training Organisation (RTO) is a company that is registered to deliver nationally recognised qualifications. RTO’s have to meet criteria defined in the Australian Quality Training Framework (AQTF), and are audited against the criteria regularly.
A Training Package is a set of nationally-endorsed standards, guidelines and qualifications used to recognise and assess the skills and knowledge people need to perform effectively in the workplace. Training packages are developed by industry to meet the training needs of an industry or group of industries.
A Training Package states what competencies need to be achieved but does not prescribe how an individual should be trained. It is the responsibility of the RTO, through its trainers, to develop teaching strategies and assessment methods to meet the needs, abilities and circumstances of learners.
Training Packages are a key resource for Registered Training Organisations (RTO’s) in the delivery of structured, accredited training.
Flexibility: Training Packages have great flexibility. They encourage the development of relevant workplace competencies and can be used directly in the workplace. In addition, it provides you with a choice on how, when, and where your training is undertaken. It also means you can be trained and gain qualifications in areas which specifically meet your needs.
Training and career pathways: Training Packages contain a suite of qualifications and a wide range of their own and imported units of competency thus allowing for diverse pathways—both for the industry for which they are developed and into other industries.
Choice: Training Packages give enterprises and individuals more involvement in setting up and providing training and assessment to suit their needs. In addition, workers can be trained and assessed at times and in locations that suit their needs, and those of their employers.
Consistency: Training Packages provide a consistent framework for vocational education and training (VET), thus reducing unnecessary duplication of courses and resources.
Recognition of current skills:Training Packages provide qualifications and units of competency that are recognised across state and territory boundaries. A recognised qualification is a guarantee for your future employers that your skills are:
- Formally recognised and
- Consistent nationally across the industry or industry sector.
Recognition of current skills: Training Packages give people the opportunity to have their current skills, knowledge and experiences recognised formally, without having to undergo unnecessary training if they are already competent.
Accredited training refers to training that is part of a nationally recognised qualification. The course is designed around National Competency standards. National Competency standards describe the range of skills that must be demonstrated by a person wishing to work in a particular area at a particular level. When you achieve competency your skills are recognised throughout Australia. The accreditation of a course is administered by each state or territory training authorities.
National standards define the competencies required for effective performance in the workplace. A competency comprises the specification of knowledge and skill and the application of that knowledge and skill at an industry level to the standard of performance required in employment. Competency standards can be either industry or enterprise based. Included on the NTIS are details of Competency Standards developed by industry. The standards are linked to industry sectors and courses where the course has been based on the standards. A Competency Standard comprises:
- Units of competency
- Elements
- Performance criteria
The whole of each unit of competency must be adhered to in training and assessment to ensure consistency of outcomes. In addition to using Training Packages for nationally recognised training, enterprises can find the Training Package units of competency useful when designing job classifications or conducting employee performance appraisals.
The Assessment Guidelines provide the industry framework for accurate, flexible, reliable and valid assessment using the Training Package. They ensure that all assessments are thorough, consistent, fair and valid and provide important quality assurance in the issuing of qualifications.
Training and assessment using Training Packages which leads to nationally recognised qualifications must be conducted by a Registered Training Organisation (RTO) that has the qualifications on its scope of registration.
Training Packages are developed by national Industry Skills Councils (ISCs), to meet the identified training needs of specific industries or industry sectors. To gain national endorsement of Training Packages, developers must provide evidence of extensive consultation and industry support.
Nationally recognised qualifications are qualifications developed to meet the requirements of the Australian Qualifications Framework (AQF). These qualifications can be awarded only by registered training organisations and are recognised throughout Australia irrespective of the state or territory in which they were awarded. Undertaking nationally recognised qualifications through a registered training organisation means that you will be acquiring skills to meet the needs of industry and employers as well as your own.
The Australian Quality Training Framework (AQTF) is a set of nationally agreed standards to ensure quality of vocational education and training services throughout Australia which guides the activities of Registered Training Organisations (RTO) .RTO are audited against the 12 standards defined in the AQTF, covering all aspects of their business from learning and assessment to processes for recordkeeping, staff qualifications, financial processes and privacy. The AQTF ensures that all qualifications issued by RTO’s are recognised throughout Australia.
Mixed mode or blended delivery simply means that you undertake learning via a combination of delivery methods. This might include classroom based training, mixed with self paced learning, computer based learning, on job learning, tutorials, research, workbooks or similar.
Yes. Providing you achieve competency, you will be awarded a qualification plus an academic transcript which lists the units you have completed and the result. This certificate is recognised, nationally.
We measure your results in terms of ‘competent’ or ‘not yet competent’. There is no pass or fail. You are either ‘competent’ (i.e. you have the skills, knowledge and attitude required to perform a task or function) or you are ‘not yet competent’ (i.e. Further training is required).
If a person achieves fewer units of competency than are required for a Training Package qualification, they are issued with a Statement of Attainment for one or more units of competency. Units of competency achieved and recorded in this way can progressively build to a full qualification – for example, the person might undertake further skills development or training and later be assessed and progressively achieve all the units required for the qualification.
No. Recognition of Prior Learning (RPL) is offered. Under the competency based training system your experience and skills count and can be assessed. This means you could gain a qualification without necessarily undergoing any additional training. Recognised qualifications under the training system recognise your competencies rather than the fact that you’ve completed a course. If you can demonstrate some competencies, but not enough to fulfil the requirements for gaining a full qualification you can be assessed to gain a Statement of Attainment for the competencies already achieved or credit towards a qualification.
Recognition of Prior Learning (RPL) is the acknowledgment of your current skills and knowledge obtained through formal training, life and work experience. Recognition of Prior Learning is based on whether your experiences and/or qualifications meet the performance criteria. The process requires you to collate and present evidence to support your claims of competence.
The term Recognition of Current Competency (RCC) is more often than not used interchangeably with the term Recognition of Prior Learning (RPL) and they do follow very similar processes. It is generally accepted among assessors that a person seeking RCC will present for assessment a qualification that was obtained some time ago together with other evidence demonstrating how their current skills reflect the requirements of the updated qualification they are seeking. You don’t need to distinguish between RCC and RPL. Your portfolio of evidence just needs to address the criteria.
No, vocational training is open to people of all ages.
Competency means that you have the appropriate combination of skills, knowledge and attitude required to undertake a particular task or function.
